Our Standards

Quality & Environmental Policy

As a leading supplier of cold-applied liquid products and ancillaries Roberts Group is committed to meeting the needs and expectations of new and existing customers, employees, suppliers and stakeholders. This Policy provides a framework to establish and review our quality and environmental performance.

To ensure Quality in our organisation, we are committed to operating a Quality Management System complying with the requirements of BS EN ISO 9001:2015. We continue to determine and provide the resources needed to implement and maintain the quality management system and continually improve its effectiveness and enhance customer satisfaction by meeting customers’ requirements. We believe that the goods and services provided by our organisation should be to an excellent standard -we aim to build on this excellence. The continual improvement in the quality of our products and services will ensure we remain at the forefront of our markets.

We are committed to protect the environment. To ensure that our environmental commitments and responsibilities are realised through a planned and coordinated approach to environmental management, we operate an Environmental Management System certificated to BS EN ISO 4001:2015. We will manage and mitigate the environmental impacts which arise from our business activities in terms of Waste Management, Pollution Control, Energy and Resource Conservation, Management of Oil and Chemicals and Statutory Nuisance. We will aim for continual improvement in our environmental performance and ensure that we fully comply with all relevant environmental legislation.

Our Employees are our Success
We acknowledge that our Quality and Environmental goals cannot be achieved without the contributions of everyone within our organisation. Each and every one of our employees plays an important role and contributes in our success.
This policy is subject to review and is communicated publicly and to all persons, suppliers and contractors working for and on behalf of Roberts Group Limited and associated Roberts Group Companies.

Signed: Patrick Roberts:
Managing Director